Privacy Policy

Last updated: March 29, 2026

Mina AI Operations ("Mina," "we," "us," or "our") operates the website minaops.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Contact information — name, phone number, email address, and business name when you submit a form or book a demo
Usage data — pages visited, time spent on site, and browser type
Communications — messages you send us via SMS, email, or WhatsApp

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide our services
Send appointment reminders, follow-up messages, and service notifications via SMS
Schedule and confirm demo bookings
Improve our website and services
Comply with legal obligations

3. SMS Messaging

By submitting your phone number through our website, you consent to receive SMS messages from Mina AI Operations. These messages may include appointment reminders, follow-up communications, and service updates. Message frequency varies. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP. We do not sell or share your phone number with third parties for marketing purposes.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With service providers who help us operate our business (e.g., GoHighLevel CRM platform)
When required by law or to protect our legal rights
With your explicit consent

We do not purchase, rent, or use affiliate lead lists. All contacts are obtained through direct opt-in only.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of SMS communications at any time by replying STOP
Contact us with any privacy-related questions or concerns

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect some functionality.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: minaops.co@gmail.com
Website: minaops.com
Location: San Diego, CA