The Mina Ops System

Your business,
your time.

Grow your business. Not your workload.

Meet Mina.

·
The Mina Ops System

Everything your business needs,
running automatically.

One system. Every touchpoint. 24/7. In English and Spanish.

📞
Always Answers
Every call, text, and message gets a response in under 60 seconds.
🤖
Never Sleeps
Works 24/7, 365 days a year. No sick days, no holidays, no overtime.
🌎
Bilingual
Fully bilingual in English and Spanish. Serves your entire market.
💰
Fraction of the Cost
A flat monthly fee. No salary, no benefits, no HR headaches.
Missed Call Recovery
Auto Quote in 5 Minutes
Follow-Up Engine
Smart Job Booking
No-Show Reduction
Review Automation
Website Rebuild
Bilingual EN + ES
Missed Call Recovery
Auto Quote in 5 Minutes
Follow-Up Engine
Smart Job Booking
No-Show Reduction
Review Automation
Website Rebuild
Bilingual EN + ES
Who it's for

Built for businesses that
can't afford to miss a lead.

If your business runs on calls, bookings, and repeat customers — Mina was built for you.

🍽️
Restaurants
Take orders by text, handle reservations, send deposit links, and reduce no-shows — all automatically.
💇
Salons & Spas
Book appointments 24/7, send reminders, follow up after visits, and collect reviews on autopilot.
🔧
Contractors & Trades
Send quotes in minutes, follow up on every lead, and book jobs directly into your calendar.
🚗
Auto Shops
Never miss a call, send service quotes automatically, and keep customers updated throughout the job.
🏠
Home Services
Cleaning, landscaping, pest control — any business where quotes and bookings drive revenue.
📦
Any Small Business
If you take calls, send quotes, or book appointments — Mina handles it all while you focus on the work.
How it works

Up and running
in one week.

We handle everything. You just show up to the demo and we take it from there.

STEP 01
🎯
Book a free demo
We walk through your business, understand how you work, and show you exactly what Mina will handle for you.
STEP 02
⚙️
We build it for you
Our team sets up every automation, customized to your business. Zero tech knowledge needed on your end.
STEP 03
🚀
Your business runs itself
Leads answered, quotes sent, follow-ups done, bookings filled — all while you focus on the actual work.
The Mina customer journey — works for any business:
01
📲
Customer reaches out
Call, text, WhatsApp, or form — any channel, any time, day or night.
Every channel covered
Phone, SMS, WhatsApp, or web form — Mina catches every inbound lead no matter how they reach you.
📲 24/7 coverage
02
Mina responds instantly
Under 60 seconds. Answers questions, sends a menu, quote form, or booking link — whatever fits your business.
What it sends
A personalized message in their language with your business name, relevant links, and next steps tailored to your type of business.
⚡ Under 60 seconds
03
🎯
Customer takes action
They book an appointment, place an order, request a quote, or get their question answered — all without you lifting a finger.
Works for any business
Restaurant? They get a menu and order link. Contractor? They get a quote form. Salon? They book an appointment. One system, any industry.
🎯 Zero manual work
04
🔁
Mina follows up
Reminders before appointments, follow-ups on cold leads, review requests after service — all automatic.
Never loses a lead
Day 1, 3, 7 follow-up sequence keeps your leads warm. Appointment reminders reduce no-shows. Review requests build your reputation.
💬 Full follow-through
What we do · Automations

Everything your business needs,
handled automatically.

Click any service to see exactly how it works for your business.

01Answers Calls & Texts
02Answers Questions
03Bookings & Reservations
04Quotes & Pricing
05Follows Up on Leads
06Takes Orders
07Sends Reminders
08Requests Reviews
09No-Show Reduction
📞
01
Answers Calls & Texts
Every missed call gets an instant text-back within 60 seconds. Every inbound text gets an immediate, personalized reply. No lead goes unanswered.

Works across phone calls, SMS, WhatsApp, and web forms — in English or Spanish, 24/7.
  • Customer calls or texts your number
  • Mina responds within 60 seconds
  • Lead is captured to your dashboard
  • You're notified so you can follow up personally if needed
⚡ Response in under 60s
🤖
02
Answers Common Questions
Mina handles the questions your customers ask every day — hours, location, services, pricing, availability — so you don't have to.

We set up Mina with your business-specific information so every answer feels personal and accurate.
  • Customer asks a common question via text
  • Mina replies with your specific answer
  • Customer gets what they need instantly
  • You stay focused on the actual work
💬 Always informed
📅
03
Bookings & Reservations
Customers book directly into your calendar — no phone tag, no back-and-forth, no double-booking. Works for appointments, reservations, and service calls.

Syncs with your Google Calendar in real time. Customers see your actual availability and book in seconds.
  • Customer requests a time
  • Mina shares your booking link
  • Customer picks a slot and confirms
  • Both sides get an instant confirmation
🗓️ Zero phone tag
📋
04
Sends Quotes & Pricing
Branded quote delivered in under 5 minutes after a form is filled. No manual work, no delays, no missed opportunities.

Your branded form captures name, phone, and service details — then fires a confirmation and quote automatically.
  • Customer fills your branded form
  • Instant confirmation message sent
  • Quote delivered in under 5 minutes
  • Follow-up sequence starts automatically
⏱ Quote in <5 minutes
🔁
05
Follows Up on Leads
Day 1, 3, 7 automatic follow-up messages. Stops the moment they reply. Recovers cold leads you'd otherwise lose forever.

Messages are personalized with the customer's name and your business details, sent in their language.
  • Lead doesn't respond to initial message
  • Day 1 — friendly check-in sent
  • Day 3 — value reminder sent
  • Day 7 — final nudge sent, stops on reply
💬 3-touch auto sequence
🛒
06
Takes Orders
Customers can place orders by text or through a form — perfect for restaurants, catering, delivery, and any business that takes orders by phone.

When someone calls and no one answers, Mina sends a text with a link to your order form. Orders captured even after hours.
  • Customer calls to place an order
  • Mina sends order form link instantly
  • Customer fills out items, qty, instructions
  • You get notified with the full order
🛒 Never miss an order
🔔
07
Sends Reminders
Confirmation at booking, reminder 24hrs before, and an instant rebooking message if they no-show. Reduces missed appointments significantly.

Most businesses lose 15–30% of appointments to no-shows. This system cuts that number and recovers lost slots automatically.
  • Confirmation sent at booking
  • Reminder sent 24hrs before
  • No-show triggers rebooking message
  • Slot offered to next customer
📉 Fewer no-shows
08
Requests Reviews
Auto-text after every completed service asking for a Google review. More reviews means higher rankings and more customers without spending on ads.

Most businesses have 20–50 reviews. Within 6 months, clients on this system regularly reach 200+.
  • Service or job marked complete
  • Review request sent automatically
  • Direct link to your Google profile
  • Higher ranking = free organic traffic
🌟 Google ranking boost
09
No-Show Reduction
Confirmation at booking, reminder 24hrs before, and an instant rebooking message if they no-show. Keeps your schedule full automatically.

Most businesses lose 15–30% of appointments to no-shows. This system cuts that number significantly and recovers lost slots.
  • Confirmation sent at booking
  • Reminder sent 24hrs before appointment
  • No-show triggers automatic rebooking message
  • Slot offered to next available customer
📉 Fewer missed appointments
Plans

Simple, flat pricing.
No surprises.

Custom monthly rate based on your business size. No contracts. Cancel anytime.

Starter
Basic
5 automations from our full menu, chosen together during your demo to fit your business perfectly. Done for you in one week.
Book a Demo
  • 5 custom automations from "What We Do"
  • Bilingual EN + ES
  • Monthly performance report
🌐
Add-on · Basic
Website Rebuild
Custom site with booking form and Mina automation built in. One-time fee. Includes 2 rounds of revisions.

Flat monthly fee · no contracts · cancel anytime · custom pricing based on your business size

Results

What our clients
actually see.

Real numbers from real businesses running on the Mina Ops System.

<60s
Faster responses
Leads get an answer day or night. Speed wins jobs before competitors can even reply.
2–3x
More jobs closed
Automated follow-up recovers cold leads. Most clients close extra jobs every month on autopilot.
0
Phone tag
Customers book directly into your calendar. No back-and-forth, no missed appointments.
1wk
Setup time
Your entire system is live in one week. Most businesses recover the cost in two.

Stop losing leads.
Start running on Mina.

Setup takes one week. Flat monthly fee. No long-term contracts. Cancel anytime.

Book a Free Demo